Speaker of Parliament Hon Rebecca Alitwala Kadaga has promised to look into and make response to the concerns of alleged irregularities in the services of the country’s leading telecom company MTN Uganda.
A section of activists who commenced a camping against MTN last week, handed in a written petition to the speaker’s office on Thursday, who happened to be out on other duties.
The youthful activists told ChimpReports that Kadaga had promised to invite them again to discuss the matter at another date.
“She happened not to be in office this morning, but she told us on the phone that she would take up the matter when she returns. We’ll let you know when,” said Justus Amanya who heads the campaign.
The group seeks government intervention over what they say is excessive losses of credit, due to wrong charges by MTN as well as a faulty data services system.
The company maintains that this a technical hitch that’s being acted upon.
They recently responded in a statement; “We would like to inform our data customers that, a number of MTN data users have been experiencing varied degraded service mainly relating to: Multiple data bundle activation failure which causes multiple charges; Delayed data bundleloading; Failed activation; Inaccurate data bundle billing and Bundle charged but not activated.”
Mr Amanya further informed us that after the meeting with the speaker, they also intend to petition State Minister for ICT Hon Nyombi Thembo, whom they believe is able and willing compel the company in rectifying their services.
The campaign has since picked immense support mainly over social media where various subscribers took to relay their dissatisfaction with the company.