Ugandans paying for retail communications services such as phone talk time, internet, Mobile money, Pay TV among others now have a stop center where they can cross check the prices of these services, from the various providers.
Uganda Communications Commission has launched two websites where all prices of these services by different providers, will be availed for the consumers for compulsion.
UCC announced on Wednesday that it had accredited two firms Ostosho Media Ltd and Addmaya Motion Pictures Ltd to develop and maintain Price Comparison Websites (PCWs) for retail communication services for a period of one year.
The commission said in the communiqué that it aims at ensuring protection and welfare of consumers of these services in the country.
“It is the goal of UCC to promote consumer wellbeing and stimulate market competition through the regulation of communication service rates and services,” said UCC.
The accredited companies will maintain websites to provide comprehensive and up-to-date sources for prices of various communication services and products.
The websites: www.price-check.co.ug and www.kompare.ug will be loaded with all the needed information that will enable consumers to compare prices of different service providers so that they can make informed decisions.
The inaugural PCWs are one-stop portals providing comparative pricing of different services such as prepaid and postpaid mobile voice, mobile broadband, fixed broadband, mobile value added, mobile financial, domestic and national courier rates, Pay-TV subscription rates, TV and radio advertising rate cards.
UCC says it will maintain the supervisory control of the sites through an accreditation scheme to provide assurance on accuracy of tariff information, accessibility for the visually impaired, data comprehensiveness and transparence.
Specifically, UCC shall establish and oversee minimum guidance on site uptime and accessibility, pricing data accuracy, third party advertising, independent reviews, service ratings and ratings methodologies, user feedback and complaints.
Accredited PCWs shall be subjected to quarterly compliance audits and shall prominently display the accredited price calculator logo.