Queries as Airtel’s Finance, Marketing Directors Quit

Fired Airtel Uganda Marketing Director Mr. Prasoon Lal (R) shows off the new Airtel Smartphone during a press briefing in Kampala recently

Airtel Uganda has let go of three senior officials, try raising eyebrows, mind  Chimp Corps report.

The Marketing Director, Prasoon Lal, Chief Commercial Officer, Mr Diego Pacheco and the Money Director, Mr Paul Langlois are leaving the telecommunication firm at the end of July.

Top sources at the Telecom firm implied to this website that Prasoon got a better paying job in South East Asia which he took up.

The three managers left at a time the telecom was struggling with poor service in the Airtel money services.

In a brief statement to the media, Lal explained that the “decision to leave Airtel was not an easy one,” adding he planned to “move to France to be closer to his wife and family.”

He, however, thanked the staff and management of Airtel Uganda for their hospitality and dedication to excellence.

“For the years I have worked at Airtel, I have seen the brand grow from a newly-merged telecom to the second largest player in the Uganda telecommunications industry. As I move on to a new challenge, I wish the team well as they continue to strive towards becoming the number one telecom in Uganda,” he said.

A few days ago, Airtel Uganda lost about Shs 1bn in data.

Word went around that subscribers could use *175*35# as a password to obtain a monthly bundle of 3GB worth Shs 60,000.

Many customers quickly utilized the leak hence obtaining more that 500GB of data.

By the time the scam was controlled, Airtel had lost billions of shillings – exposing the inefficiencies in the telecom firm’s technology infrastructure and ICT systems.

As if this is not scary enough, Airtel subscribers were recently blocked from accessing mobile money accounts for about 7 days.

The accessibility was eventually restored but left customers quite shaken.

Insiders said a technology supplier delayed the upgrade of the system hence causing inconveniences to customers.

Greener pastures?

Meanwhile, commenting about his exit, Pacheco stated that he would have loved to stay and work in Uganda for a few more years but that he had been offered another opportunity to enhance his career elsewhere thus calling it quits.

According to Airtel Uganda Managing Director Mr Anwar Soussa, “Airtel Uganda will always be grateful to Pacheco, Langlois and Lal for the dedication and hard work that they have put in to grow the Airtel brand to where it is today.”

“On behalf of the entire team at Airtel, I wish them the best in their future endeavors,” he said, adding that the telecom shall be looking to recruit local talent to fill their positions.


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