MP Nsereko to Sue Airtel Over Money Transfer System Collapse

Kampala Central Member of Parliament Muhammad Nsereko is weighing action against Telecom giant Airtel Uganda, sick whose compromised money transfer system has affected hundreds of thousands of Ugandans.

The Airtel Money service has reportedly been off since the start of the month.

The Telecom has since been accosted with a barrage of complaints from its customers majorly over social media.

The legislator on Saturday evening however, prostate gave Airtel up to Monday next week to have resolved this challenge.

“It has now come to a week since Airtel money was made inactive. This implies that various Ugandans are incurring losses because their money is being with held without reasonable cause, page ’ said Nsereko.

“If by Monday Airtel does not restore its network, they can be sure Ugandans will take action. As a leader, I cannot sit on the fence and watch poor Ugandans being cheated left, right and centre.”

Nsereko, who recently contested unsuccessfully for the Parliamentary Speakership, has started collecting customer information for what is believed to be a possible law suit.

He termed his next action as a “peaceful but meaningful way to bring sanity to this society.”

Airtel in a short statement recently said they were aware of the technical challenge and promised to resolve it.

“We’re still experiencing intermittent issues on our Airtel Money system following our system upgrade. We do regret any inconveniences caused.”


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