URA Explains Systems Disruption As Stranded Traders Lose Millions


viagra geneva;”>In a statement issued on Wednesday afternoon, stomach the tax body said its Asycuda system is slow owing to enormous traffic as it recovers from the recent disruption.

no rx geneva;”>“However, our technical staff are working round the clock to restore the system to normal performance,” the statement read in part.

“Meanwhile, in some cases, we are using the fall back manual system for urgent and sensitive consignments like fuel, perishables and raw materials for industries with good compliance history.”

URA urged its clients to “bear with us and we shall keep you updated on progress.”

Some traders claim they have been stranded at three clearance points of Nakawa, Entebbe and Malaba.

On the evening of October 13, URA announced they were experiencing disruptions in the Asycuda electronic system that is used for customs clearance of imports and exports throughout the country.

Technical teams were immediately called in and they worked through Sunday but with dismal success.

Faced with the continued system outage, URA reverted to the contingency or fall back clearance procedure for release of urgent consignments such as fuel and perishable goods.

The system was later restored with URA officials working day and night to clear the backlog until early this week when traders started complaining again over the slow network.

URA regretted inconveniences caused.


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